Frequently Asked Questions (FAQ)

1. What is the ‘Green BonusLink Card / Save Temengor Forest’ program all about?
The Belum-Temengor Forest is located in Perak and is now threatened by logging activities and possible conversion to plantations. BonusLink is working together with the Malaysian Nature Society (MNS) to conserve this national heritage. Members can help by donating at least 500 BonusLink Points, which will be channeled towards this program.

2. Why is BonusLink doing this? 
Since 2007, Bonuslink has embarked on our 'GreenEarth' Programme in our quest to do our bit to help save the environment. Understanding that the Belum-Temengor Forest is a valuable treasure that needs our help in its conservation, we are giving Members the opportunity to contribute to this Cause.

3. Will BonusLink reward Members who donate towards this Green Cause?
Members who donate their BonusLink Points will receive a limited edition Green BonusLink Card that will entitle them to enjoy promotional offers from selected Partners. 

4. What is the duration of the program?
From 15 July to 15 September 2010.

5. How do I qualify for this program?
This campaign is open to all BonusLink Primary Members. You must also have a minimum of 500 BonusLink Points in your account.

6. Are Supplementary Members entitled to participate in this program or is it limited to the Primary Members of the household account?
Only Primary Members with PIN can donate their BonusLink Points. 
7. How do I donate my BonusLink Points?
Primary Members with PIN may donate their Points by logging on to our website at or by calling 03-7626 1000. The donation must be a minimum of 500 BonusLink Points. Members need to donate via redemption of Gift Code: 108-070-001.

8. Where will the Points be donated to?
BonusLink together with MNS will use the Donated Points to fund activities/ projects that will help to get the Temengor forest protected.

9. Will I be entitled for income tax exemption for my donation?
There is no tax exemption as the donation is done with BonusLink Points.

10. Do I need to register in order to participate in this program?
No registration is required.

11. I do not have enough BonusLink Points in my account to make a donation. Can I donate via cash or credit card instead?
Donation can only be made via BonusLink Points. Donation via cash and credit card will not be accepted.

12. How do I know that my donation is being channelled to MNS?
All BonusLink transactions are audited. This includes the Donation that we accept from Members which will be used to towards BonusLink / MNS “Save The Temengor Forest” program. 

13. Can I swipe my Green BonusLink Card at BonusLink Partners’ outlets?
Yes. The BonusLink Green Card functions like a normal BonusLink Card. As a Green Card Member, you get additional privileges where you will enjoy special offers from Caring, Onking, ESH, Petsmore, Furfurry, Bodybar, Frangipani Langkawi, NHF, EcoGreen and even MNS!

14. How long will these special offers last?
Partner offers last from a period of 6 months to 1½ years.

15. How long will it take for Members to receive their Green BonusLink Card?
The Card will be processed and mailed out to Members within 2-3 weeks after the donation of Points.

16. Will my Green BonusLink Card have the same Card number as my existing Blue BonusLink Card?

17. If I lose their Green BonusLink Card, will you send me a replacement?
The BonusLink Green Card is only available in limited quantities. Therefore, the standard blue BonusLink Card will be sent for replacement requests.

18. Tell me more about the Belum-Temengor Forest.
Over 130 million years of age and encompassing 300,000 hectares, this tropical paradise is home to a vast number of species of animals and plants, many of which cannot be found anywhere else in the world. In fact, scientific studies indicate that this pristine forest, which remains one of the largest untouched forest reserves in Peninsular Malaysia, holds enormous potential for the discovery of more biological treasures.

The unspoiled magic of Belum, which literally means ‘land before time’, makes it the perfect habitat for 14 of the world’s most threatened mammals, including the Malaysian Tiger, Malaysian Sunbear, Sumatran Rhinoceros, the White-handed Gibbon, Asiatic Elephant, and Malayan Tapir. It also makes this forest an ideal destination for ecotourism activities, such as wildlife watching, education and research initiatives, which support the conservation efforts of the area.

Of the 10 species of Hornbill, seven have been reported to be either globally threatened or near-threatened. Hornbills need un-logged forests to survive. Even the very best logging operations affect hornbills by taking out the largest and oldest trees, which they need for nesting.

Currently only the upper part Belum is gazetted and protected, now known as Royal Belum State Park. The remaining 2/3 of the complex, Temengor, is currently threatened primarily by logging activities and possible conversion to plantations. The loss of habitat is also a parallel threat to the animals. Our elephants, rhinos, tigers, tapirs and seladang are all declining at alarming rates, and some face extinction in the very near future.

19. What is Malaysian Nature Society (MNS) and what do they do?
The Malaysian Nature Society (MNS) is Malaysia’s largest and oldest non-government environmental organization. Their main objective is to promote the study,conservation and protection of Malaysia’s natural heritage and rich biological diversity, for the benefits and appreciation of all Malaysians.

Today, MNS is the largest membership-based organisation in Malaysia with over 4,000 members and 13 branches spread across the country. Evolving from a core group of society volunteers, MNS’ Kuala Lumpur-based headquarters now has a team of 30 dedicated full time staffs who oversees to the day-to-day running of the society’s administration and activities.

Through the joint efforts of its members, partners and supporters, MNS has become a strong voice for the protection of our country’s natural heritage. They will continue in promoting and ensuring responsible environmental stewardship in this country. For more info, log onto

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